Most of the time, our orders will reach you within 5-10 business days.

During peak periods, including the lead-up to Christmas, it may take up to 20 business days for your order to arrive.

Unfortunately, we do not offer express shipping at this point.

We are hoping to be able to offer it in the future so that you can get back to gaming sooner.

The Pro and Inspire headsets are very similar in terms of capability. Those with larger heads may prefer the Pro, given it is slightly larger across the band, which will make it more comfortable over long periods of wear.

For most gamers, the keyboard-and-mouse vs controller debate boils down to personal preference. If you like playing aggressively with lots of actions per second, a controller may be a better fit. If you like being precise and methodical when you game, keyboard-and-mouse might be the way to go.

It also comes down to the types of games you like to play. For instance, keyboard-and-mouse is better for games that require precise aiming or camera movements – such as FPS games, or that require lots of text input – such as word-based RPGs. Controllers are better for games that require holding inputs and pressing multiple buttons at once – such as racing or sports games, and side-scrollers.

The advantage of being a PC gamer is that you don't have to choose one or the other, which is why we offer the Ultimate Bundle with both.

Unfortunately, since we don't currently manufacture our own products (a girl can dream, tho), we can only offer our products in the colours they're already available in.

If you have a colour scheme you love, but we don't sell, let us know! We might be able to make it a reality in our future bundles.

Paired Gaming doesn't sell single products, because we're all about establishing that single aesthetic.

If you'd like to purchase a single product, we'd encourage you to go to one of the many trusted gaming accessory retailers that already serve our community.

But if you'd like to get a set-up that works great and looks even better, then we're here to help.

Whether it's constructive criticism, or you just want to tell us what you've been playing recently, we'd love to hear from you!

For anything relating to an order, please contact us through our contact page, because this will help us keep track of your query and any follow-up we're undertaking.

We endeavor to respond to all contact page queries within 2 business days, because we're only a small business. But we'll try and get back to you even sooner if we can!

For anything else, why don't you reach out to us on socials? Just scroll to the bottom of any page for links.

It's okay to change your mind! We're so confident you'll love our products, we offer our 30 day guarantee on all orders.

Simply reach out to us through our customer contact page, and we'll step you through the process.

Wrong bundle? Don't sweat it.

If you get onto us within 24 hours, (through our contact portal) we can usually update your order before it's shipped out.

We also offer partial refunds with our 30 day guarantee, as long as you're downsizing to a bundle we offer.

Want to up-size your bundle, but it's been more than 24 hours? We may be able to help there too. Just get in touch through our contact portal.

The keyboard lights can be turned off by dimming the brightness all the way down (FN+[down arrow]).

The mouse can be used without lights by setting the switch under its base to 'On' as opposed to the light symbol.

The Inspire Headset had a switch beside its volume dial that controls its lights.

Both headsets can function with their lights off if you do not connect the USB power source.

The headset stand lights can be turned off using the button on the side.

Both the keyboard and the mouse have built-in lighting modes.

For the mouse, simply press the 'light' button next to the mouse wheel.

For the keyboard, please refer to our guide on the product specifications page.

Unfortunately, Paired Gaming products are not currently able to be set to specific colours for their lights.

Our products are premium gaming offerings for casual/competitive gamers.

So if having sick-looking gear, and being able to practice for longs hours because your gear is comfy, is what it takes to make you pro, then yes – yes our bundles will make you pro.

Start by playing Fortnite, Marvel Rivals or Rocket League - our go-to online multiplayer games. You might already be queuing with us and not even know it!

Otherwise, make sure you follow us on socials to keep an eye out for future play-together events.